Job Description
You'll spend your day supporting patients through a high volume of inbound and outbound calls, helping with prescription refills, onboarding new patients, scheduling medication deliveries, completing basic insurance verification, communicating with providers, and accurately documenting every interaction. This is a phone‑heavy, detail‑oriented role on a small, supportive team where strong customer service, clear communication, and accuracy are essential. Candidates don't need prior pharmacy experience but must hold an active Oregon Pharmacy Technician license and be comfortable with desk‑based work, learning quickly, and engaging with patients over the phone Skills and Requirements Active Oregon Pharmacy Technician License Those who provide empathetic, exceptional customer service Comfort in a high-volume, fast-paced environment Strong communicators who are patient-focused and comfortable on the phone Quick learners who manage multiple systems and detailed processes Team-oriented individuals who enjoy a smaller, tight-knit group Clear, professional communication Patient-first mindset We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.