The Central Support Pharmacy Technician supports outpatient pharmacy operations by entering and adjudicating prescriptions, maintaining patient profiles, assisting customers, and helping with prescription preparation and inventory. The role works under pharmacist supervision and follows established policies and procedures. Sort inbound prescriptions into the appropriate processing queues and prioritize them according to patient needs. Enter new prescription and refill information, patient demographics, and insurance details; process claims and address rejections. Assist customers in person and by phone, collect prescription and insurance information, and prioritize waiting customers. Prepare prescriptions for dispensing by counting medications and checking labels and vials. Perform outpatient pharmacy technician duties, including data entry, production, adjudication, and front-end management. Receive and stock medication orders, return medications to shelves, and assist with inventory procedures. Prescription data entry Prescription refill processing Insurance claim adjudication Third-party payer processing Insurance rejection troubleshooting Patient profile maintenance Prescription intake Medication counting Prescription label and vial verification Pharmacy inventory management National pharmacy technician certification (PTCB or ExCPT) required upon hire District of Columbia pharmacy technician license required upon hire Maryland pharmacy technician license required within 90 days of hire