LifeBridge Health, Inc. seeks a Specialty Pharmacy Tech, Outpatient to support safe, timely medication access for complex patients
Responsibilities
include processing and filling prescriptions, managing prior authorizations, benefits investigation, copay assistance, and refill coordination. The tech will maintain accurate records, ensure regulatory and accreditation compliance, support inventory and cold-chain handling, and collaborate with pharmacists, clinicians, and payers. This role is patient-centered, requires excellent communication, EMR and pharmacy system skills, and a strong focus on quality, safety, and confidentiality in a busy outpatient setting. Process and fill outpatient specialty prescriptions accurately and efficiently Perform insurance verification, benefits investigation, and obtain prior authorizations Coordinate refills, adherence outreach, and copay assistance for specialty medications Maintain compliance with state, federal, and accreditation standards and documentation Support inventory management, including ordering, receiving, and cold-chain handling Utilize EMR and pharmacy software to maintain accurate, up-to-date patient records Collaborate with pharmacists, providers, nurses, and payers to resolve medication issues Educate patients on prescription logistics, pickup, and support programs within scope Monitor and report medication safety issues, discrepancies, and near-miss events Contribute to a patient-centered, culturally competent, and team-based care environment Prescription processing and data entry Insurance verification and prior authorization processing Specialty pharmacy workflows and coordination Pharmacy management and EMR software Inventory control and cold-chain handling Knowledge of HIPAA and patient confidentiality Medication safety and quality procedures Patient and provider communication Benefits investigation and copay assistance Regulatory compliance in pharmacy operations Medical Insurance Dental Insurance Vision Insurance Life Insurance 401k Certified Pharmacy Technician (CPhT) preferred or required per state regulations Active Maryland pharmacy technician registration or licensure Experience in specialty, outpatient, or retail pharmacy setting preferred Familiarity with accreditation standards (e.g., URAC, ACHC, JCAHO) a plus