Provides prescription assistance to patients across ambulatory care settings and after hospital discharge. Evaluates assistance needs, coordinates medication assistance programs and prior authorizations, and works with patients, pharmacies, insurers and care teams to support access to prescription medications. Assess patients’ prescription assistance needs and connect them with coupons, copay cards, discount programs and pharmaceutical assistance programs. Submit prescription prior authorizations to health insurance providers. Contact community agencies, insurers and pharmacies to gather information and coordinate prescription assistance. Identify eligible patients, review enrollment paperwork and enroll them in medication assistance programs. Coordinate assistance program logistics, including replenishment, copay reimbursements and payment arrangements. Document patient interactions, monitor payments and reimbursements, and track and report program metrics. Prescription assistance program coordination Prescription prior authorization processing Medication assistance program enrollment Pharmacy billing Insurance verification and coordination Copay assistance and reimbursement processing Prescription discount program administration Patient assistance application review EPIC documentation Assistance program metrics tracking Illinois Licensed Pharmacy Technician within 60 days of license application Certified Pharmacy Technician within 2 years of license issue date in Illinois, unless exempt